Research Analyst – Commitment to Clients and Refund Policy

Our Commitment

We prioritise our clients and are committed to delivering the highest quality of research and support services with professionalism, transparency and regulatory compliance.

Client Satisfaction Guarantee

We value client experience. Where clients are genuinely dissatisfied due to unforeseen circumstances, they may contact our support team for redressal, and we will work to address the underlying issue.

Refund and Cancellation Policy

• No refund for used services: fees once paid, and services already delivered, are final and non-refundable, regardless of subsequent market performance.
• Fees not refundable in case of loss: losses can occur due to market volatility, investment choices, or external factors, and do not entitle a client to a refund.

Why Losses Can Occur

• Market risks: markets are inherently unpredictable.
• Investment strategies: no strategy guarantees profits.
• External factors: unforeseen events or economic downturns can affect performance.
• Personal circumstances: individual financial circumstances can affect outcomes.

As per SEBI Research Analyst Regulations, 2014, we cannot provide a return assurance or guarantee on our research calls, and refunds are unrelated to market performance or investment outcomes.

Client Responsibilities

• Carefully review all information about the services offered.
• Read and accept our Terms & Conditions, Privacy Policy and Refund Policy before making payment.
• Understand that losses incurred based on research reports cannot be claimed under any circumstances.

Key Points

• No guaranteed returns: client investments are subject to market risk.
• No liability for losses: there is no avenue to claim loss based on any recommendation or model portfolio.
• Transparency: all payment terms are clearly communicated on our official website and on receipts.

Need Help?

If you are dissatisfied with a service or wish to discuss a possible refund:
Email: stocksloveinfo@gmail.com
Phone: +91 89292 95429

Our support team will guide you through the process and make every effort to resolve concerns with fairness and trust. For rights, responsibilities and service timelines, see the Investor Charter and Complaint Board.